About us

We are transformation architects. We help you chart the course of complex enterprise change, select the right crew, and stay on track.

Our Mission

We are transformation architects. We help you chart the course of complex enterprise change, select the right crew, and stay on track — but you remain the captain of your ship.

We work on your side: we bring expertise, develop solution blueprints, and guide execution; we help you select and manage the right technology partners and integrators; we dive deep technically only where it matters most — operations research and analytics, for better decision-making.

Our approach is model-driven. We build models that help you navigate the complexity of your enterprise today, and simulations that let you test possible futures before you commit. The model becomes the shared object of every conversation — a living artefact of the transformation rather than a slide deck that's out of date the day after the workshop.

Our expertise is business engineering, operations research & analytics, applied to complex enterprise transformation.

Our ideal is intelligent, adaptive enterprises — organizations that read their situation, decide quickly and decisively, and actively shape their own future.

We are lifelong learners, continuously sharpening the methods and tools that make this work.

We get you there. Since 1997.

Who We Are

We’re not just a team of business engineers and management scientists with a passion for navigating complex change, but also experienced managers who understand business and know how difficult it is to transform organizations.

We're not just thinkers and hackers, but also pragmatic doers with a profound understanding of modern technology and its ability to disrupt and transform entire business ecosystems.

We love working with people and work closely with our clients, helping them to see the big picture, without losing sight of important details.

Our approach to transformation is inspired by design thinking, systems thinking and computational thinking: we iteratively explore, design and transform the architecture of our clients' business and prototype (nearly) everything, including strategies, business models, processes and organizations.

Why Our Clients Call Us

Make Better Decisions in Complex Situations.

Our clients call us because:

They want to achieve ambitious goals regarding value creation and economic efficiency - sustainably.
To achieve this, they must transform (part of) their enterprise or even their business ecosystem, but they don’t know which parts exactly or how to go about it.
Their situation is inherently complex, and they don't have a complete view of it: highly competitive markets, many players from different organizations and backgrounds, conflicting processes and structures, masses of data, advanced information technology, all influencing each other.
They need experienced managers and experts to support their transformation program.

Why We Are Useful

See the Big Picture Without Losing Sight of the Details.

Our work delivers the following benefits:

A complete picture of complex situations, from multiple perspectives.
Buy-in from internal and external key players.
Co-ordination of internal and external teams of experts with diverse backgrounds.
A shared understanding of where you are now, of where you would like to be and of how to get from here to there.
Quantification of risks and opportunities.
Focus and prioritization.
Decisions based on transparent facts and assumptions, with a clear understanding of their impact.
Measurable progress in short, fast iterations.
Early anticipation of, and preparation for, alternative future scenarios.
Regular and clear communication to all stakeholders, tailored to their needs.
Renewed energy and peace of mind.

How We Work

Use Visual Models, Computer Simulations and Advanced Analytics to Deal with Transformation Complexity

Our approach uses both soft, right-brain techniques (such as engaging and creative workshops and sprints) and hard, left-brain, analytic, data-driven techniques (such as computer simulations and advanced analytics) to deal with transformation complexity.

We always tailor our approach to the given situation, while following these simple, yet powerful guidelines:

We view enterprises and their ecosystems as complex systems of interacting elements.
We take a holistic, systemic approach to explore, re-design and transform those complex systems.
We identify and engage all key players to gather facts, assumptions, data and ideas.
We build prototypes using informal sketches and diagrams, visual models, interactive simulations and advanced analytics to provide new insights and spark discussions.
We share these insights frequently with all stakeholders and tailor them to their needs to get feedback and generate shared understanding.
We use this shared understanding to make better decisions about how to re-design and transform those complex systems
We make sure those decisions are implemented in practice.
We learn and adapt continuously.

Results We Deliver

Depending on the situation, the duration of our engagements varies – from just a few days of troubleshooting to long-term transformation programs.

Over the years, we have applied our approach successfully to many diverse challenges.

Whatever our engagement is, we always leave something tangible and interactive that helps our clients to understand their situation better and explore potential scenarios – a big picture of their enterprise, a simulation of their business model, a process cost optimization program based on process intelligence or even a fully interactive enterprise digital twin.